Privacy Notice (KVKK)

1. Data controller

Your personal data is processed by Ramazan Zengin (sole proprietorship; trading as Ramazan Zengin Ekip Bay&Bayan Kuaför Salonu) as data controller.

Address: Mimar Sinan Mah. Bosna Cad. No: 1-3 İç Kapı No: 3, Çekmeköy / İstanbul · Phone: 0533 569 49 23 · E-mail: info@ramazanzenginekip.com

2. What we process and why

• Identity and contact details (name, phone number): to book, confirm or change appointments via WhatsApp, phone or in person, and to contact you.
• Service records (treatment, colours and products used, preferences, date): so we can continue from your previous visit and serve you with care.
• Photos and videos: only with your explicit consent, to share the work on our website or social media.
• Website security data (IP address, browser and device information, access time): to keep the site secure and running and to prevent misuse.
• Cookie data: necessary cookies for the site to work; analytics and marketing cookies only if you allow them (see the Cookie Policy).
• Google reviews: selected reviews you have published on Google Maps may be shown on our site with your name shortened to initials. Tell us if you would like a review removed.

We do not ask for special categories of data (e.g. health data) unless needed for the service. If you choose to share something like an allergy so a treatment can be done safely, it is processed only with your explicit consent and for that purpose.

3. Collection method and legal grounds

We collect data through WhatsApp messages, phone calls, face-to-face contact at the salon, our website (automatically, including cookies) and our Google Business Profile.

Processing relies on KVKK Art. 5/2: performance of a contract (c), our legal obligations (ç), data made public by you (d) and our legitimate interests, provided your fundamental rights are not harmed (f). Sharing photos/videos, analytics and marketing cookies and special categories of data rely solely on your explicit consent (Art. 5/1, Art. 6), which you may withdraw at any time.

4. Who we may share data with

• Technology providers: website hosting (Cloudflare, Inc.), business e-mail (Google Workspace / Google LLC), messaging (WhatsApp / Meta Platforms Ireland Ltd.) and — only with your consent — analytics and advertising services (Google LLC / Google Ireland Ltd., Meta).
• Accountants: for statutory bookkeeping and invoicing.
• Competent public authorities: under our legal obligations and upon request.

Some of these providers operate servers outside Turkey, so your data may be transferred abroad. Such transfers comply with KVKK Art. 9 (appropriate safeguards and the exceptions listed in the Law).

5. Retention

We keep personal data for as long as the purpose requires and for the retention and limitation periods set by law. After that, it is deleted, destroyed or anonymised.

6. Your rights under KVKK Art. 11

• To learn whether your data is processed and to request information about it,
• To learn the purpose of processing and whether it is used accordingly,
• To know the third parties in Turkey or abroad to whom it is transferred,
• To request correction of incomplete or inaccurate data,
• To request deletion or destruction under the conditions of Art. 7, and notification of such actions to third parties,
• To object to a result against you arising solely from automated analysis,
• To claim compensation for damage caused by unlawful processing.

See our Data Request page for how to apply.